Supply Chain Management for Services, Capital Goods and Major Projects
Introduction
The goal of this module is to develop the abilities of participants to identify the issues and develop strategy regarding service sector supply chain management and large project supply chain management. This module is supported by a variety of articles on services, large projects and sustainability in procurement.
About this Module
In earlier modules and workshops, supply chain management was considered in many different contexts. Topics such as logistics, operations management, project management and social responsibility were explored in detail. This module draws upon the knowledge obtained throughout the Leadership Program, and applies that knowledge to the service sector, large projects and sustainable chains.
Module Objectives
Upon completion of this module, you should be able to:
- Describe the unique characteristics of services, and how they differ from manufactured goods.
- Map and define a services supply chain with reference to consumer logistics.
- Understand the unique perspective of supply chains in the retail sector.
- Describe IT technologies used in the retail/wholesale sectors.
- Understand the strategic importance of demand, capacity and yield management.
- Describe collaborative planning, forecasting and replenishment.
- Describe the differences and similarities in the capital equipment acquisition process relative to normal operating goods.
- Perform basic capital equipment investment analysis.
- Understand the process of project management for large projects, and the impact on the supply chain.
- Describe issues related to asset disposal and asset recovery.
- Develop a green supply chain strategy.
Module Topics
- Services and Supply Chain Management
- Retail and Wholesale
- Services Strategy
- Capital Goods and Equipment
- Major Projects
- Disposal and Sustainability
Review the complete list of Learning Objectives for this module.
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