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Strategic Supply Chain Management Leadership Program

Learning Objectives

Module 3 – Logistics and Transportation Module
(13 Sessions)

1. What is Logistics?

  1. Strategic Logistics
    • To define logistics in terms of utilities it provides, functions it performs and objectives it pursues.
    • Identify and describe strategic logistical issues.

  2. Product Life cycle and Logistics
    • Describe strategic logistics issues across stages of the product life cycle

  3. Logistics Organization
    • Explain the impact of organizational structure on integrated logistics management.

2. Customer Service

  1. Total Cost/Service Level Trade-off
    • To compare logistics alternatives in terms of total cost/service level trade-offs.

  2. The Perfect Order
    • Identify relevant customer measures service for your organization.

  3. Customer Service Improvement
    • Develop a customer service improvement plan for your organization.

  4. Order and Demand Management
    • Understand the nature and importance of order management and demand management.

3. Inventory Costs and Strategies

  1. Saw-tooth inventory diagram
    • To explain the saw-tooth inventory diagram.

  2. Inventory Trade-offs
    • To identify and calculate inventory costs.

    • To understand trade-offs between inventory costs (e.g. carrying vs. order costs; carrying vs. stock-out costs).

  3. EOQ and Safety Stocks
    • To describe the economic order quantity (EOQ) concept.
    • To explain variable demand and safety stock.

  4. Inventory Strategies
    • To apply various ordering strategies, including fixed quantity/fixed cycle and variable quantity/variable cycle.

4. Decision-making under Uncertainty I

  1. Statistical Concepts: Variation, Probability, Distribution Curves
    • Gain practical experience in calculating an inventory-transportation cost trade off.

  2. Inventory Control under Conditions of Uncertainty


  3. Re-order Point (ROP)


  4. Safety Stock Levels
    • Learn how to set safety stock levels when either demand or lead time vary.

5. Decision-making under Uncertainty II

  1. Square root rule
    • Understand the concept of joint probability, or simultaneous variation.
    • Apply the square root rule.

  2. Variation in Demand and Lead time


  3. Simultaneous Variation
    • Establish appropriate safety stock levels when demand and lead time vary simultaneously.

6. Integrated Transportation and Warehousing

  1. Integrated Transportation and Warehousing
    • Use and integrate the analytical techniques covered in this module so far.

  2. Group Case Study
    • Using the group study content conduct reasonably complex supply chain analysis, and be aware that complexity grows as more stages of the supply chain are brought into the decision-making process.

7. Warehousing

  1. Fundamentals of Warehousing
    • Explain the role of warehousing in logistics and SCM.

  2. Cross Docking
    • Assess the applicability of cross-docking for an organization.

  3. Warehouse Management Systems


  4. Request for Proposal of WMS
    • Create a warehouse management system (WMS) RFP for an organization.

  5. Process Management Tools
    • Discuss the role of ISO 9000 in warehousing and the complementary nature of process management tools.

8. Third-party Logistics (3PL)

  1. Canadian Logistics Industry
    • Explain the types of 3PL providers that operate in Canada.
    • Assess the applicability of 3PL for your organizations.

  2. Outsourcing


  3. 3PL Provider Selection Methodology
    • Develop a framework for 3PL provider selection for your organizations.

  4. Individual Case Study (Gantt Charts)
    • Make a 3PL provider selection decision (within the context of a case study).

9. Transportation

  1. Fundamentals Of Transportation
    • Explain the role of transportation in logistics and SCM.

  2. Carrier Reduction
    • Make a recommendation regarding carrier reduction at your organization.

  3. Transportation Management Systems
    • Create a transportation management system (TMS) for your organization.

  4. Cabotage


  5. Transportation Management Systems
    • Identify what your organization can do to move toward sustainable transportation.

10. Reverse Logistics

  1. The Magnitude of Reverse Logistics
    • Explain the critical differences between forward and reverse logistics.
    • Describe the current state of reverse logistics at your organization, and make recommendations for improvement.
    • Develop a RFP for outsourcing your reverse logistics function.

  2. Returns Management
    • Understand sources of returns and reasons for returns.

  3. Best Practices

11. Integrated Logistics I

  1. The Hog Problem Case Study
    • Solve a reasonably complex logistics problem.
    • Use and integrate a number of the analytical techniques covered in this module.

  2. Group case Report
    • Develop team work skills in solving a complex chain problem.

11. Integrated Logistics II

  1. The Hog Problem Case Study
    • Explore different possible solutions to a non-determined logistics problem.
    • Use and integrate a number of the analytical techniques covered in this module.

  2. Group case Presentations
    • Practice presentation skills for presenting a solution to a complex chain problem.